Welcome to our website b4badges.com
1.1: The content of the pages of this website is for your general information and use only. It is subject to change without notice.
You should print a copy of these terms and conditions for future reference.
2: Our Right to Vary and change these Terms and Conditions.
2.1: We have the right to revise and amend these terms and conditions at any time to reflect changes in market conditions affecting our business, changes in technology, changes in payment methods, changes in relevant laws and regulatory requirements and changes in our system’s capabilities.
Any such changes will become binding on you upon your first use of Our Site after the changes have been implemented
2.2: You will be subject to the policies and terms and conditions in force at the time that you order Goods from us, unless any change to those policies or these terms and conditions is required to be made by law or governmental authority (in which case it will apply to orders previously placed by you), or if we notify you of the change to those policies or these terms and conditions before we send you the Dispatch Confirmation (in which case we have the right to assume that you have accepted the change to the terms and conditions, unless you notify us to the contrary within seven working days of receipt by you of the Goods).
3: Definitions and Interpretation.
In these Terms and Conditions, unless the context otherwise requires, the following expressions have the following meanings:
3.1: Content, means any and all text, images, audio, video, scripts, code, software, databases and any other form of information capable of being stored on a computer that appears on, or forms part of, Our Site; and
3.2: “We/Us/Our” means b4badges.co.uk whose main trading address is in NORTHERN IRELAND
4: Intellectual Property Rights.
4.1: All intellectual property rights (including patents, trademarks, trade secrets copyright, database rights, designs, inventions, know-how and any other industrial or intellectual property rights of any nature whatsoever, whether registered, registrable or not, whether present or future, in any part of the world) in all Goods (including, without limitation, all Goods described on our site and all Bespoke Goods ordered by you) shall (as between you and us) belong to and vest in us absolutely to the fullest extent permitted by law.
4.2: You are permitted to use our intellectual property for the sole purpose of ordering Goods from us and using such Goods for your own purposes.
4.3: You are not permitted to use, reproduce, copy or distribute our intellectual property or any Goods incorporating any of our intellectual property without our prior written consent.
5: Viruses, Malware and Security.
5.1: We exercise all reasonable skill and care to ensure that Our Site is secure and free from viruses and other malware.
5.2: You are responsible for protecting your hardware, software, data and other material from viruses, malware, and other internet security risks.
5.3: You must not deliberately introduce viruses or other malware, or any other material which is malicious or technologically harmful either to or via Our Site.
5.4: You must not attempt to gain unauthorised access to any part of Our Site, the server on which Our Site is stored, or any other server, computer, or database connected to Our Site.
5.5: You must not attack Our Site by means of a denial of service attack, a distributed denial of service attack, or by any other means.
5.6: By breaching the provisions of sub-Clauses 5.3 to 5.5 you may be committing a criminal offence under the Computer Misuse Act 1990. Any and all such breaches will be reported to the relevant law enforcement authorities and we will cooperate fully with those authorities by disclosing your identity to them. Your right to use Our Site will cease immediately in the event of such a breach.
6: Access to Our Site.
6.1: Access to Our Site is free of charge. No part of Our Site requires payment of any kind in order to access or use it.
6.2: It is your responsibility to make any and all arrangements necessary in order to access Our Site.
6.3: Access to Our Site is provided “as is” and on an “as available” basis. We may alter, suspend or discontinue Our Site (or any part of it) at any time and without notice.
6.4: We will not be liable to you in any way if Our Site (or any part of it) is unavailable at any time and for any period.
7: Intellectual Property Rights.
7.1: All Content included on Our Site and the copyright and other intellectual property rights subsisting in that Content, unless specifically labelled otherwise, belongs to or has been licensed by us. All Content is protected by applicable United Kingdom and international intellectual property laws and treaties. All rights are reserved.
7.2: You may not reproduce, copy, distribute, sell, rent, sub-licence, store, or in any other manner re-use Content from Our Site unless given express written permission to do so by b4badges.com
7.3: You may not use any Content saved or downloaded from Our Site for commercial purposes without first obtaining a licence from Us (or our licensors, as appropriate) to do so. This does not prohibit the normal access, viewing and use of Our Site for general information purposes whether by business users or consumers.
8: Data Protection.
8.1: Unfortunately, the transmission of information via the internet is not completely secure. Although we will do our best to protect your personal data, we cannot guarantee the security of your data transmitted to our site; any transmission is at your own risk. Once we have received your information, we will use strict procedures and security features to try to prevent unauthorised access.
8.2: Any and all personal information that we may collect will be collected, used and held in accordance with the provisions of the Data Protection Act 1998 and your rights and our obligations under that Act.
8.2: We may use your personal information to, reply to any communications you send to us;
8.3: We will not pass on your personal information to any third parties.
9: Our Liability
9.1: To the fullest extent permissible by law, We accept no liability to any user for any loss or damage, whether foreseeable or otherwise, in contract, tort (including negligence), for breach of statutory duty, or otherwise, arising out of or in connection with the use of (or inability to use) Our Site or the use of or reliance upon any Content included on Our Site.
9.2: To the fullest extent permissible by law, we exclude all representations, warranties, and guarantees (whether express or implied) that may apply to Our Site or any Content included on Our Site.
9.3: [Our Site is intended for non-commercial use only.]
9.4: We accept no liability for loss of profits, sales, business or revenue; loss of business opportunity, goodwill or reputation; loss of anticipated savings; business interruption; or for any indirect or consequential loss or damage.
9.5: We exercise all reasonable skill and care to ensure that Our Site is free from viruses and other malware. We accept no liability for any loss or damage resulting from a virus or other malware, a distributed denial of service attack, or other harmful material or event that may adversely affect your hardware, software, data or other material that occurs as a result of your use of Our Site (including the downloading of any Content from it) or any other site referred to on Our Site.
9.6: We neither assume nor accept responsibility or liability arising out of any disruption or non-availability of Our Site resulting from external causes including, but not limited to, ISP equipment failure, host equipment failure, communications network failure, natural events, acts of war, or legal restrictions and censorship.
9.7: Nothing in these Terms and Conditions excludes or restricts our liability for fraud or fraudulent misrepresentation, for death or personal injury resulting from negligence, or for any other forms of liability which cannot be excluded or restricted by law.
9.8: For full details of consumers’ legal rights, including those relating to digital content, please contact your local Citizens’ Advice Bureau or Trading Standards Office.
10: b4badges.com Disclaimer
10.1: The Content on Our Site does not constitute advice on which you should rely. Professional or specialist advice should always be sought before taking any action relating to Pin Badges on b4badges.com
It is provided for general information purposes only. Any reliance you place on such information is therefore strictly at your own risk.
10.2: We make no representation, warranty, or guarantee that Our Site will meet your requirements, that it will not infringe the rights of third parties, that it will be compatible with all software and hardware, or that it will be secure.
10.3: Whilst we make reasonable efforts We do not, however, make any representations, warranties or guarantees (whether express or implied) that the Content is complete, accurate, or up-to-date, or the information, products, services, or related graphics contained on the website is accurate.
10.4: Actual product colours may differ slightly, images are not to size.
10.5: In no event will we be liable for any loss or damage including without limitation, indirect or consequential loss or damage, or any loss or damage whatsoever arising from loss of data or profits arising out of, or in connection with, the use of this website.
10.6: Through this website it may be possible to link to other websites which are not under the control of b4badges.com we have no control over the nature, content and availability of those sites. The inclusion of any links does not necessarily imply a recommendation or endorse the views expressed within them.
10.7: Every effort is made to keep the website up and running smoothly. However, b4badges.com takes no responsibility for, and will not be liable for, the website being temporarily unavailable due to technical or other unforeseen issues.
11: Acceptable Usage Policy.
11.1: You may only use Our Site in a manner that is lawful.
11.2: Specifically, You must ensure that you comply fully with any and all local, national or international laws and/or regulations;
11.3: You must not use Our Site in any way, or for any purpose, that is unlawful or fraudulent;
11.4: You must not use Our Site to knowingly send, upload, or in any other way transmit data that contains any form of virus or other malware, or any other code designed to adversely affect computer hardware, software, or data of any kind; and
11.5: You must not use Our Site in any way, or for any purpose, that is intended to harm any person or persons in any way.
11.6: We reserve the right to suspend or terminate your access to Our Site if you materially breach the provisions of this Clause or any of the other provisions of these Terms and Conditions.
11.7: Specifically, we may take one or more of the following actions:
Suspend, whether temporarily or permanently, your right to access Our Site;
11.7.1 Issue you with a written warning;
11.7.2: Take legal proceedings against you for reimbursement of any and all relevant costs on an indemnity basis resulting from your breach;
11.7.3 Take further legal action against you as appropriate;
11.7.4: Disclose such information to law enforcement authorities as required or as we deem reasonably necessary; and/or
11.7.5 Any other actions which we deem reasonably appropriate (and lawful).
11.7.6: We hereby exclude any and all liability arising out of any actions (including, but not limited to those set out above) that we may take in response to breaches of these Terms and Conditions.
12: Copyright notice.
12.1: This website and its content are copyright of b4badges.com  all rights reserved. Any redistribution or reproduction of part or all of the contents in any form is prohibited.
12.2: You may not, except with our express written permission, save, distribute or commercially exploit the content, in particular images. Nor may you transmit it or store it in any other website or other form of electronic retrieval system.
12.3: All trademarks reproduced in this website which are not the property of, or licensed to, the operator are acknowledged on the website.
13: Consumer Rights.
13.1: If you are contracting as a consumer, you may cancel your Contract at any time within seven working days, beginning on the day after you received the Goods. In this case, you will receive a full refund of the price paid for the Goods in accordance with our refund policy (set out in clause 18 below).
13.2: To cancel the Contract, you must inform us in writing. You must also return the Product(s) to us immediately, in the same condition in which you received them and at your own cost and risk. You have a legal obligation to take reasonable care of the Goods while they are in your possession. If you fail to comply with this obligation, we may have a right of action against you for compensation.
13.3: You will not have any right to cancel the Contract for the supply of any Goods which you have made or altered to your order or specification or which have been personalised in any way (“Bespoke Goods”).
14. Import Duty.
14.1 If your order Goods from our site for delivery outside the UK, they may be subject to import duties and taxes which are levied when the delivery reached the specified destination. You will be responsible for payment of any such import duties and taxes. Please note that we have no control over these charges and cannot predict their amount. Please contact your local customs office for further information before placing your order.
14.2 Please also note that you must comply with all applicable laws and regulations of the country for which Goods are destined. We will not be liable for any breach by you of any such laws.
15: Availability and Delivery.
15.1: We aim to deliver the Goods to you within seven calendar days of the date set out in the Dispatch Confirmation, depending on the Geographical shipping address.
15.2: Delivery of the Order shall be completed when we deliver the Goods to you.
15.3: We will take reasonable steps to meet the delivery date set out in the Dispatch Confirmation or as otherwise agreed between us in writing. However, occasionally delivery may be affected by factors beyond our control and so cannot be guaranteed. We will let you know if we become aware of an unexpected delay and will arrange a new delivery date with you.
15.4: If you fail to take delivery of an order then, except where this failure is caused by our failure to comply with these Terms or by any event beyond your control:
15.5: We will store the Goods until delivery takes place and may charge you a reasonable sum to cover expenses;
15.6: We shall have no liability to you for late delivery.
15.7: If we are not able to deliver the whole of the order at one time due to operational reasons or shortage of stock, we will deliver the order in instalments. We will not charge you extra delivery costs for this.
16: Price and Payment.
16.1: The price of any Goods will be as quoted on our site from time to time, except in cases of obvious error.
16.2: These prices exclude delivery costs, which will be added to the total amount due.
16.3: Prices are liable to change at any time, but changes will not affect orders in respect of which we have already sent you a Dispatch Confirmation.
16.4: Our site contains a large number of Goods and it is always possible that, despite our best efforts, some of the Goods listed on our site may be incorrectly priced. We will normally verify prices as part of our dispatch procedures so that, where a Product’s correct price is less than our stated price, we will charge the lower amount when dispatching the Product to you. If a Product’s correct price is higher than the price stated on our site, we will normally, at our discretion, either contact you for instructions before dispatching the Product, or reject your order and notify you of such rejection.
16.5: We are under no obligation to provide the Product to you at the incorrect (lower) price, even after we have sent you a Dispatch Confirmation, if the pricing error is obvious and unmistakeable and could have reasonably been recognised by you as a mis-pricing.
16.6: Payment for all Goods must be made via an account opened by prior arrangement with us (subject to credit acceptance) or by credit or debit card. At this point in time we only accept payment with PayPal.
17: Our Returns Policy
17.1: You may return unused Goods to us for a full refund up to 7 days after delivery so long as they are not Bespoke Goods, they will not have been worn or altered in any way, are still in the original packaging and are otherwise fit to be returned to stock.
17.2: When you return a Product to us: Because you have cancelled the Contract between us within the seven-day cooling-off period, we will process any refund due to you as soon as possible and, in any case, within 30 days of the day you have given notice of your cancellation. In this case, we will refund the price of the Product in full, including the cost of sending the item to you. However, you will be responsible for the cost of returning the item to us.
17.3: We will examine the returned Product and, if we are satisfied that the Product is defective, provide a full replacement or, where this is not possible because of discontinuance or other non-availability of stock, we will provide you with a full refund (including a refund of delivery charges for sending the item to you and the cost incurred by you in returning the item to us) as soon as possible and, in any case, within 30 days of the day we confirm to you via e-mail that you were entitled to a refund for the defective Product.
17.4: for any other reason (for instance, because you have notified us in accordance with paragraph that you do not agree to any change in these terms and conditions or in any of our policies) we will process the refund due to you as soon as possible and, in any case, within 30 days of the day we confirm to you via e-mail that you are entitled to a refund.
17.5: We will usually refund any money received from you using the same method originally used by you to pay for your purchase.
18: Communications from Us.
18.1: If we have your contact details, we may from time to time send you important notices by email. Such notices may relate to matters including, but not limited to, service changes and changes to these Terms and Conditions.
18.2: We will never send you marketing emails of any kind without your express consent. If you do give such consent, you may opt out at any time. Any and all marketing emails sent by us include an unsubscribe link. If you opt out of receiving emails from us at any time, it may take up to 7 business days for your new preferences to take effect.
18.3: For questions or complaints about communications from us (including, but not limited to marketing emails), please contact us at b4badges.com
19: How the Contract is formed between You and us.
19.1 After placing an order, you will receive an e-mail from us acknowledging that we have received your order. Please note that this does not mean that your order has been accepted. Your order constitutes an offer to us to buy a Product. All orders are subject to acceptance by us, and we will confirm such acceptance to you by sending you an e-mail that confirms that the Product has been dispatched (the “Dispatch Confirmation”). The contract between us (“Contract”) will only be formed when we send you the Dispatch Confirmation.
19.2: The Contract will relate only to those Goods whose dispatch we have confirmed in the Dispatch Confirmation. We will not be obliged to supply any other Goods which may have been part of your order until the dispatch of such Goods has been confirmed in a separate Dispatch Confirmation.
20: Law and Jurisdiction.
20.1: These Terms and Conditions, and the relationship between you and us (whether contractual or otherwise) shall be governed by, and construed in accordance with Northern Ireland Laws.
20.2: If you are a consumer, any disputes concerning these Terms and Conditions, the relationship between you and Us, or any matters arising there from or associated therewith (whether contractual or otherwise) shall be subject to the jurisdiction of the courts of Northern Ireland, as determined by your residency.
20.3: If you are a business, any disputes concerning these Terms and Conditions, the relationship between you and Us, or any matters arising therefrom or associated therewith (whether contractual or otherwise) shall be subject to the exclusive jurisdiction of the courts of Northern Ireland.
b4badges.com is committed to ensuring that your privacy is protected. Should we ask you to provide certain information by which you can be identified when using this website; you can be assured that it will only be used in accordance with this privacy statement
21.1: b4badges.com may change this policy from time to time by updating this page. You should check this page from time to time to ensure that you are happy with any changes. This policy is effective from 06/2016. We require this information to understand your needs and provide you with a better service, and in particular for the following reasons:
21.2: What we collect
21.2.1: We may collect the following information:
21.2.2: Name and job title
21.2.3: Contact information including email address
21.2.4: Demographic information such as postcode, preferences and interests
21.2.5: Other information relevant to customer surveys and/or offers.
21.3: Internal record keeping.
21.3.1: We may use the information to improve our products and services.
21.3.2: We may periodically send promotional emails about new products, special offers or other information which we think you may find interesting using the email address which you have provided.
21.3.3: From time to time, we may also use your information to contact you for market research purposes. We may contact you by email, phone, fax or mail. We may use the information to customise the website according to your interests.
22.2: We use traffic log cookies to identify which pages are being used. This helps us analyse data about webpage traffic and improve our website in order to tailor it to customer needs. We only use this information for statistical analysis purposes. Overall, cookies help us provide you with a better website by enabling us to monitor which pages you find useful and which you do not. A cookie in no way gives us access to your computer or any information about you, other than the data you choose to share with us.
22.3: You can choose to accept or decline cookies. Most web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer. This may prevent you from taking full advantage of the website.
23: Controlling your personal information.
23.1: We will not sell, distribute or lease your personal information to third parties unless we have your permission or are required by law to do so.
23.2: We may use your personal information to send you promotional information about third parties which we think you may find interesting if you tell us that you wish this to happen.
24: Our Liability
24.1: Our Liability to you any Product purchased from us through our site is of satisfactory quality and reasonably fit for all the purposes for which goods of the kind are commonly supplied.
24.1: Our liability for losses you suffer as a result of us breaking the Contract is strictly limited to the purchase price of the Product you purchased and any losses which are a foreseeable consequence of us breaking the agreement. Losses are foreseeable where they could be contemplated by you and us at the time your order is accepted by us.
24.2: This does not include or limit in any way our liability:
For death or personal injury caused by our negligence;
24.3:Under section 2(3) of the Consumer Protection Act 1987;
24.4: For fraud or fraudulent misrepresentation; or
24.5: For any matter for which it would be illegal for us to exclude, or attempt to exclude, our liability.
24.6: We are not responsible for indirect losses which happen as a side effect of the main loss or damage and which are not foreseeable by you and us, including but not limited to:
24.7: loss of income or revenue
24.8: loss of business
24.9: loss of profits or contracts
24.10: loss of anticipated savings
24.11: loss of data
24.12: loss of data, or
24.13: waste of management or office time however arising and whether caused by tort (including negligence), breach of contract or otherwise.
25: Import Duty
25.1: If your order Goods from our site for delivery outside the UK, they may be subject to import duties and taxes which are levied when the delivery reached the specified destination. You will be responsible for payment of any such import duties and taxes. Please note that we have no control over these charges and cannot predict their amount. Please contact your local customs office for further information before placing your order.
25.2: Please also note that you must comply with all applicable laws and regulations of the country for which Goods are destined. We will not be liable for any breach by you of any such laws.
26: Written Communications
Applicable laws require that some of the information or communications we send to you should be in writing. When using our site, you accept that communication with us will be mainly electronic. We will contact you by e-mail or provide you with information by posting notices on our website. 26.1: For contractual purposes, you agree to this electronic means of communication and you acknowledge that all contracts, notices, information and other communications that we provide to you electronically comply with any legal requirement that such communications be in writing. This condition does not affect your statutory rights.
21.1: All notices given by you to us must be given to email@example.com. We may give notice to you at either the e-mail or postal address you provide to us when placing an order, or in any of the way specified above. Notice will be deemed received and properly served immediately when posted on our website, 24 hours after an e-mail is sent, or three days after the date of posting of any letter. In proving the service of any notice, it will be sufficient to prove, in the case of a letter, that such letter was properly addressed, stamped and placed in the post and, in the case of an e-mail that such e-mail was sent to be specified e-mail address of the addressee.
28: Transfer of Rights and Obligations
22.1 The Contract between you and us is binding on you and us and on our respective successors and assigns.
28.2 You may not transfer, assign, charge or otherwise dispose of the Contract, or any of your rights or obligations arising under it, without our prior written consent.
28.3 We may transfer, assign, charge, sub-contract or otherwise dispose of the Contract, or any of our rights or obligations arising under it, at any time during the term of the Contract.
28.3: Events Outside Our Control
28.4: We will not be liable or responsible for any failure to perform, or delay in performance of, any of our obligations under the Contract that is caused by events outside our reasonable control (“Force Majeure Event”).
28.5: A Force Majeure Event includes any act, event, non-happening, omission or accident beyond our reasonable control and includes in particular (without limitation) the following:
28.6: Strikes, lock-outs or other industrial action.
28.7: Civil commotion, riot, invasion, terrorist attack or threat of terrorist attack, war (whether declared or not) or threat or preparation for war.
28.8: Fire, explosion, storm, flood, earthquake, subsidence, epidemic or other natural disaster.
28.9: Impossibility of the use of railways, shipping, aircraft, motor transport or other means of public or private transport.
28.10: Impossibility of the use of public or private telecommunications networks.
28.11: The acts, decrees, legislation, regulations or restrictions of any government.
28.12: Our performance under the Contract is deemed to be suspended for the period that the Force Majeure Event continues, and we will have an extension of time for performance for the duration of that period. We will use our reasonable endeavours to bring the Force Majeure Event to a close or to find a solution by which our obligations under the Contract may be performed despite the Force Majeure Event.
29.1: If we fail, at any time during the term of the Contract, to insist upon strict performance of any of your obligations under the Contract or any of these terms and conditions, or if we fail to exercise any of the rights or remedies to which we are entitled under the Contract, this shall not constitute a waiver of such rights or remedies and shall not relieve you from compliance with such obligations.
29.2: A waiver by us of any default shall not constitute a waiver of any subsequent default.
23.3: No waiver by us of any of these terms and conditions shall be effective unless it is expressly stated to be a waiver and is communicated to you in writing in accordance with clause 13 above.
If any of these terms and Conditions or any provisions of the Contract are determined by any competent authority to be invalid, unlawful or unenforceable to any extent, such term, condition or provision will to that extent be severed from the remaining terms, conditions and provisions which will continue to be valid to the fullest extent permitted by law.
31: Terms of Silver or Gold Metal,
31.1: sometimes referred to as White or Yellow metal.
31.2: The expressions ‘Gold’, ‘Silver’ or ‘Bronze’ relate to, especially in the case of Decorations, to the grade of the award or the appearance or plating finish of metal items and does not imply a solid metal content of this description unless otherwise stated.
32: Entire Agreement
32.1: These terms and conditions and any document expressly referred to in them represent the entire agreement between us in relation to the subject matter of the Contract and supersede any prior agreement, understanding or arrangement between us, whether oral or in writing.
32.2: We each acknowledge that, in entering into the Contract, neither of us has relied on any representation, undertaking or promise given by the other or to be implied from anything said or written in negotiations between us prior to such Contract except as expressly stated in these terms and conditions.
32.3: Neither of us shall have any remedy in respect of any untrue statement made by the other, whether orally or in writing, prior to the date of the Contract (unless such untrue statement was made fraudulently) and the other party’s only remedy shall be for breach of contract as provided in these terms and conditions.
Postage is charged as a flat rate per order so no matter how many items you buy [at the same time] or how big the items are you pay just one shipping amount. We have the following postage options available for you to choose from when you get to the checkout:
Postage is charged as a flat rate per order so no matter how many items you buy or how big the items are you pay just one postage amount. We have the following postage options available for you to choose from when you get to the checkout:
Signed-For & Insured £2.49
Special Delivery £6.99
Signed-For & Insured £9.99
1: b4badges.co.uk strives to maintain a 3-5 business day average time-to-ship, we make no guarantees and will accept no liability nor honour any claim towards ruminative action stemming from a longer than average time-to-ship. (Time-to-ship refers to the time period between the order placement and the handing of the product over to the carrier for transport.)
1.2: b4badges.co.uk will ship to any physical address.
1.3: Each package requires signature confirmation therefore timely delivery requires that the customer make themselves [or someone acting on their behalf] available for its reception.
1.4: Every item shipped from b4badges.co.uk is ensured up to the full purchase price. It is b4badges.co.uk responsibility to pursue any claim with the carrier. Please note that this is only applicable to the original shipment from b4badges.co.uk to the customer and not for subsequent shipments for returns.
1.5: b4badges.co.uk preferred carrier is Royal Mail and all shipping will be competed through them unless otherwise specified. Shipping prices may vary with those of other carrier’ we guarantee that the shipping cost will be accurately displayed for each purchase at the time of purchase from us.
1.6: If your order Goods from our site for delivery outside the UK, they may be subject to import duties and taxes which are levied when the delivery reached the specified destination. You will be responsible for payment of any such import duties and taxes. Please note that we have no control over these charges and cannot predict their amount. Please contact your local customs office for further information before placing your order.
1.7: Please also note that you must comply with all applicable laws and regulations of the country for which Goods are destined. We will not be liable for any breach by you of any such laws.
1.8: For information on returns and warranty information please visit out Warranty and Returns Policy page.